Dying on the Vine – Customer Service got Lost
Like so many other things, with the advent of the computer customer service isn’t what it used to be.
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Business
The Powerful Instigators – How change creates Success
Leadership changes are always disruptive. Will the next be clown or hero?
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A Baker’s Dozen for Business
I’m remembering more of those hard-earned golden nugget rules of thumb that promote good decisions. This baker’s dozen-plus just adds to the list.
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10 Commandments for Work
Some insights could have saved me a lot of grief had I been open to seeing them sooner.
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Career Choices
If you’re like most people with a college degree, you’re doing something different than your degree discipline. Yup, it’s just part of the process to something bigger…
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What is Today’s Success?
Mind control – can we move mountains, or just pencils. Great question…
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Supply Side Chaos
There are some basic golden rules to keeping a supply chain running smoothly, but many businesses never properly address it.
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Pride Goeth Before a Fall
Volkswagen knowingly sold cars that didn’t comply with emissions standards. They did it for eight years, all along denying they had a problem. The consequences finally came home to roost.
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